Data controller
Cheltenhamcardsuites Resort & Casino, 45 Knightsbridge, London SW1X 7QH, acts as the controller for personal data collected through this website.
Legal
Privacy Policy
This policy explains how Cheltenhamcardsuites Resort & Casino processes personal data under the UK GDPR and the Data Protection Act 2018.
Data we collect
We may collect contact details, reservation preferences, guest communications, and limited technical data needed to operate the site and respond to enquiries.
Why we use your data
Personal data is used to respond to reservation requests, provide guest services, maintain website functionality, and meet legal or regulatory obligations.
Lawful bases
We process personal data where necessary for legitimate interests, to take steps before entering into a contract, to meet legal obligations, or where consent applies.
Your rights
You have rights to access, rectification, erasure, portability, restriction, and objection in relation to your personal data, subject to applicable law.
ICO and contact
If you have concerns about our handling of personal data, you may contact us directly or raise a complaint with the Information Commissioner's Office at ico.org.uk.